Whitney Oaks Care Center Reviews

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Get some of your questions answered as you read reviews about Whitney Oaks Care Center. Our residents and their loved ones have impactful testimonials and insights about their experiences at Whitney Oaks. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

3.9

178 reviews

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Profile photo of Ricky McBride
Ricky McBride on Google
4 days ago

Whitney Oaks has been a huge blessing for the care of my wife Rebecca! From the P/T to the O/T, Business Office, Gemma, Christine and CNA’s their work and efforts to help my wife get Stronger has been a huge load off my mind and I will be forever grateful! Without their leadership and dedication to helping my wife, I really don’t know how well she would cope in her future endeavors! I would definitely use them again and I recommend them over and over!

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Maike H on Google
29 days ago

Staff all very helpful, courteous and friendly. Everyone here seems genuinely dedicated to helping people. Facility is clean and well maintained and staffed

Business response 29 days ago

Thank you, Maike, for your kind words and 5-star review! We truly appreciate you recognizing the dedication of our team. Providing a clean, welcoming environment and compassionate care is always our priority, and it means a lot to hear that reflected in your experience. Thank you again for your support!
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Allison Orozco on Google
34 days ago

We needed a Kaiser contracted SNF for a family member that needed rehab after falling and fracturing their hip. The staff were attentive; the care was great and they had good communication when it came to all questions or concerns, we had. She loved her nurses and CNAs. Her PT advocated for to get more therapy to make sure she felt confident to be back at home. Working in the healthcare industry ourselves, we have high expectations and Whitney Oaks exceed them all. If you have Kaiser and are looking for a great facility, we highly suggest them. Whitney Oaks did a great job. Thank you to everyone!

Business response 30 days ago

Thank you for trusting us with your family member’s care after their hip fracture. We’re grateful our staff exceeded your healthcare expectations.
Profile photo of diana bishona
diana bishona on Google
48 days ago

Business response 48 days ago

Thanks for your positive feedback, Diana. We genuinely admire your support for Whitney Oaks Care Center.
Profile photo of Amanda Vidal
Amanda Vidal on Google
48 days ago

Business response 48 days ago

We’re thrilled to hear about your positive experience at Whitney Oaks Care Center. Thank you for sharing your feedback with us.
Profile photo of Garrett
Garrett on Google
48 days ago

Charlesa is the best CNA I’ve ever met and trained under. She treats every single person with respect and taught me so much. thanks Whitney oaks care center!

Business response 48 days ago

We’re happy to hear that Charlesa provided exceptional care at Whitney Oaks Care Center. Thank you for sharing your positive experience, Garrett!
Profile photo of Sierra Scobee
Sierra Scobee on Google
48 days ago

Business response 48 days ago

We’re honored to receive your positive feedback. Thank you for sharing your experience with us.
Profile photo of Gracie
48 days ago

Great place. Nice stuff.

Business response 48 days ago

Your review is appreciated. Thank you for the positive feedback on our nice staff at Whitney Oaks Care Center.
Profile photo of Megan Handl
Megan Handl on Google
48 days ago

Great staff!

Business response 48 days ago

We are ecstatic to hear that you had a great experience with our staff at Whitney Oaks Care Center. Thank you for taking the time to share your feedback!
Profile photo of Laura Otsubo
Laura Otsubo on Google
2 months ago

We have been so pleased with the kindness, care, and professionalism of the staff at Whitney Oaks! Administrator Abe Olson is wonderful! Gemma Cruz in Hospital Relations is great! Mary Chu at Reception always smiles and goes above and beyond. Physical and Occupational Therapy and Thea are great. Social Services staff are very knowledgeable and have helped me many times. My Dad is here a second time and I wouldn’t want him at any other skilled nursing home!!!! They are family here!

Profile photo of MEB
2 months ago

Excellent care facility. The staff are knowledgeable, professional, attentive and compassionate. All while being personable. The Administrator is wonderful. He is hands on, keeps up with everything going on, Approachable and clearly loves his job I cannot recommend this facility highly enough

Business response 2 months ago

Thank you so much for your kind words and for taking the time to share your experience. We are incredibly proud of our team and their commitment to providing compassionate, professional care every day. It means a great deal to hear that our efforts made a positive impact. We truly appreciate your recommendation and your trust in us.
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Lyra Peach on Google
2 months ago

Good therapy both physical and occupational therapy, helped me recover from a stroke. Not so good food .

Business response 2 months ago

We are happy to hear our therapy helped your stroke recovery! We also appreciate the honest feedback, we are always striving to improve!
Profile photo of J LaForm
J LaForm on Google
3 months ago

My wife was a resident-patient here for 30 days getting the Physical Therapy and Nursing care she needed to get her well enough to go back home. I’ll be honest, at first I was a little leery about the place but as the days and weeks passed (I was with her 11-12 hours every single day) we saw the staff here really Cared and treated her carefully and with amazing skill. It was simply Wonderful! We highly recommend this facility. They will take great care of you or your loved one.

Business response 2 months ago

Thank you so much for your thoughtful review. We’re truly grateful you trusted us with your wife’s care and that you were able to see firsthand the dedication of our therapy and nursing teams. Providing compassionate, skilled care is our top priority, and it means a great deal to hear that your experience reflected that. We wish your wife continued health and recovery at home, and we appreciate your strong recommendation.
Profile photo of Debritu Kassa
Debritu Kassa on Google
3 months ago

Business response 3 months ago

Thanks for the stars!!!
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Brenda Serrano on Google
3 months ago

Business response 3 months ago

Your feedback is incredibly valuable. Thank you for sharing!
Profile photo of Mimi Mekonnen
Mimi Mekonnen on Google
3 months ago

Business response 3 months ago

Thank you for your review!
Profile photo of Khalia Alexander
Khalia Alexander on Google
3 months ago

I have watched my aunt get so much better in such a short time The staff is amazing , great communication , I am so grateful for the nurse staff & rehab specialists

Business response 2 months ago

Your positive experience means everything to us. Thrilled your aunt improved quickly with our amazing staff and specialists.
Profile photo of Comfort Akwi
Comfort Akwi on Google
3 months ago

Business response 2 months ago

We are utterly delighted to receive your five-star rating! Your support means everything to our care team.
Profile photo of Yvonne Zicke
Yvonne Zicke on Google
3 months ago

The greatest therapy team ever, Whitney Oaks care center is the best place to be rehabilitation. You guys are amazing so are the CNA’s . Great job guys

Business response 5 months ago

Thanks, Yvonne!
Profile photo of Art Cahn
Art Cahn on Google
4 months ago

I rehabbed at Whitney Oaks for six weeks after a serious accident.I was very impressed with the professionalism and caring of the entire staff. The PT and OT were the best as were the CNAs who assisted me. I highly recommend Whitney Oaks.

Business response 4 months ago

Your positive experience at Whitney Oaks Care Center is greatly appreciated. Thank you for taking the time to share your feedback. – The Whitney Oaks Team
Profile photo of Michelle Fowler
Michelle Fowler on Google
5 months ago

My mom has been in the hospital for two months, so when this nursing facility said they were willing to take her, my sisters and I were honestly relieved. That lasted about five minutes. She was supposed to be discharged to them on a Saturday. Three hours later, suddenly she had to “stay under observation” for the whole weekend. Fine. Whatever. But then Monday rolls around and I meet a woman named Gemma, who supposedly came to “observe” my mom. Except her big assessment had nothing to do with my mom at all — it was just her asking me questions she should’ve already gotten from the doctors or nurses. She also seemed weirdly negative about my mom’s condition, and then ended the conversation by telling me to tour their facility to see if I thought it was safe for her. I’m sorry… how on earth am I supposed to determine that? Isn’t that literally the entire point of their job? Huge red flag. This woman didn’t seem to know what her own facility could or couldn’t handle. Still, I went. And the “tour” was a joke. They dragged an obviously annoyed staff member away from whatever she was doing, walked me like 30 feet down a hallway, pointed at an empty room, and basically said, “Yep. That’s a room.” No kidding. I didn’t need to drive over there to see something I could’ve imagined in my head in two seconds. Then — because consistency apparently doesn’t exist in this place — my sisters at the hospital were told my mom was denied. Then this morning she was approved. Then this afternoon: denied again. And the final cherry on top? I was told my mom could just wander out into the busy street outside. How is that even something that can happen in a facility full of people who need supervision? Isn’t preventing that exact situation the reason nursing facilities exist in the first place? This place operates like no one actually knows what the facility is capable of, or who’s in charge of anything. Overall, a complete mess and genuinely an unsettling experience.

Business response 4 months ago

Michelle, We’re sorry this experience felt frustrating. Hospital discharge plans and approvals can change quickly and are often outside a skilled nursing facility’s control. We regret that communication did not feel clear and wish your family the best moving forward. — Whitney Oaks Care Center
Profile photo of Betty Taliauli
Betty Taliauli on Google
5 months ago

A great team in the PT and OT department. I love how they stay positive and push patients to engage and keep going. Very friendly and they all work together on plans to get each patient to improve each day.

Business response 5 months ago

Happy to know you’ve enjoyed your time here!
Profile photo of S E
5 months ago

A veteran with special need in his care was treated gently and kindly. Of the three facilities that he stayed in Whitney Oaks was the very best. Staff genuinely cared for the patients. Nurses were attentive to pain issues and return phone calls to the family promptly.

Business response 5 months ago

Thank you for taking the time to leave a review! We are happy to have you here! Thank you for your service!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.